OutboundSync pricing

Frequently asked questions

• Which tier or plan is right for me?

  Starter is for anybody doing early-stage outbound testing. Explorer fits teams establishing their go-to-market motion with higher send volume. Advanced fits teams scaling high-volume outbound machines. Custom is for organizations that need annual allocation-based planning, custom volume, and compliant scaled outbound campaigns.
• What about Custom?

  Custom is for organizations running compliant, scaled outbound campaigns that need annual allocation planning and custom sent message volume. Contact us for a walkthrough to discuss custom terms and rollout requirements.
• What counts as a send?

  Sends/month applies to sent message events such as sent emails or sent social messages. Other event types—replies, opens, clicks, lead category updates, and similar—are not included.
• How am I billed?

  Plans are monthly and billed monthly. OutboundSync only bills for actual emails or messages sent (not replies, opens, clicks, likes, follows, or warmup emails). Annual pre-pay is available and gives you two months free.
• Are there volume discounts?

  Yes, as you scale your email volume the cost per email goes down. Annual pre-pay gives two months free. Companies who need custom volume or terms can contact us to discuss Custom options.
• How does the HubSpot integration work?

  OutboundSync is listed in the HubSpot Marketplace. Create an account and connect via HubSpot OAuth. OutboundSync must be installed by an administrator. If you use both HubSpot and Salesforce, we typically see users pushing to HubSpot first, then syncing to Salesforce with HubSpot's free Salesforce integration.
• How does the Salesforce integration work?

  We integrate with Salesforce through an External Client App. See our single-page setup guide for details. OutboundSync must be installed by an administrator. For companies using a data warehouse (e.g. Snowflake), the typical workflow is to push to Salesforce and have the other tool pull from Salesforce.
• Is OutboundSync SOC 2 Type II compliant?

  Yes. OutboundSync maintains SOC 2 Type II compliance. You can learn more at our Trust Center. For platform stability, visit our Status Page.
• Is OutboundSync an independent third party integration?

  Yes. OutboundSync is a third-party, cross-platform integration tool by an independent company. We are not part of any of the companies we integrate with.